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my screen is black??

cant enter the game

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#1 HILOW

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Posted 21 December 2017 - 06:33 PM

Greeting to the devs. I cant seem to enter the game after i click server 1 guan yu. It just stuck a black blank page for very long and the game doesnt even popout. i tried many times yet it is still the same. 

 

Here is the screenshot.

http://prntscr.com/hqgmsb


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#2 OGM Daniel

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Posted 22 December 2017 - 12:49 PM

Hi there. The game dev has conducted an emergency maintenance to fix the issue with the game server. It should be resolve already. Sorry for the inconveniences cause.


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#3 Chrysz

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Posted 11 January 2018 - 01:06 PM

Me too, my screen is black and I cant enter the game. 


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#4 OGM Daniel

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Posted 11 January 2018 - 02:26 PM

Me too, my screen is black and I cant enter the game. 

Hi there. Can you provide a screenshot of your screen? From the game dev feedback they said there have no problem with the loading in game. Perhaps try to clear your browser cache and restart you internet connection. Hopefully that helps.


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