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#1 hong



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Posted 03 February 2018 - 11:21 AM

Lost materiel

i have already been got 100 fire essence and upgrade Guo Jia for Zues to E.Zues and now after a few days i re-roll   and got Zues as Guo Jia yet without E.Zues and lost materiel, i spent many gold to roll a spin on every event to get that fire essence because i am at low level but where is my fire essence now?

Plz check my IP address or my history of playing 

#2 OGM Daniel

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Posted 05 February 2018 - 11:17 AM

Hi there. Would appreciate that you can provide more information regarding the issue you've encountered. What is your in game name and also screenshot of the missing fire essence. With that, we can only request the game dev to provide the assist to investigate on your issue.

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